Teo Technologies: Creating Business Value with Unified Communications

To entirely deploy an enterprise-wide Unified Communications (UC) platform is not a simple task notwithstanding the advantages it fetches. Enterprises continue to wrestle with the means to leverage the Cloud, provide modern tools for their user base, and maintain control of an environment that is continually drifting into user selected technologies. For easier deployment, it’s been identified that enterprises should adopt more rapid application evaluation processes to take advantage of next generation application and service providers. Teo Technologies helps the modern CIO facing the aforementioned challenges by connecting everyone’s real time communications and collaboration needs for a unified communication suite. “Teo enables companies to adopt better tools for interpersonal communications and inter-machine or software communications,” says Thomas Beck, Director of Marketing & Business Development, Teo Technologies. He continues, “In the past, migrating to UC may have been more painful than it seemed worthwhile. We can take a company from old technology and efficiency levels to technology that is ahead of their competitors in a matter of days.”

Teo develops and manufactures communications solutions for commercial, government, defense, and intelligence markets. Teo’s robust UC architecture streamlines deployments and allows for hassle free technology transitions, enhanced productivity, and superior ROI. Teo's unique R3ND architecture is the most robust, reliable, and resilient UC infrastructure available. Voice, Video, Messaging, Presence, Mobility and Collaboration are included in Teo’s comprehensive communications solution. “Our UC System features are available in the Cloud, On-premises, or in Hybrid deployments with the flexibility to change deployment as required. This allows for creating the right solution for clients depending on their existing situation and growth plans. UC is the centrepiece of what we do,” says Beck.


Our UC System features are available in the Cloud, On-premises, or in Hybrid deployments with the flexibility to change deployment as required

Thomas Beck, Director of Marketing & Business Development
The company’s extensive solutions, including UC, Call Center, Contact Center, and Secure Communications, can be utilized independently or in unison, providing seamless adaptability to clients. Teo has delivered secure end-to-end communications, and is the first company to gain TSG-6 certification for VoIP phones. “Our key differentiator is our laser-like focus on user experience,” says Beck. He goes on to say, “We don’t have engineers build a solution and then figure out how to sell it. Instead, we look at the bigger problems in the industry, and set out to solve them in the ideal fashion from the user perspective. Then we engineer that solution.”

In an insightful example, the Girl Scouts of America in the D.C. metro area had multiple offices with separate PBX solutions and an assortment of Telco service providers. Employees could not communicate effectively amongst offices, and their communications costs were outsized from their budgets because office-to-office calls were being charged at Telco rates. Working with their partner, the AR Group, Teo crafted a solution that unified their offices on a singular dial plan and provided a UC and collaboration solution as well as Telco services. This resulted in substantial cost savings for the client. “We ideate, design, and manufacture our solutions in-house and aim to deliver the ideal solution that balances intuitiveness and power,” asserts Beck.

Moving forward, Teo is expanding into Canada and Mexico. Teo also plans to include a new addition to their solutions portfolio, designed to empower clients to gain deeper insights into their organization’s communications activities. “Across all our markets, we are releasing our multi-tenant Cloud infrastructure to broadband and Telco service providers. This will enable them to deliver Teo’s superior UC and Contact Center services.”

Company
Teo Technologies

Headquarters
Mukilteo, WA

Management
Thomas Beck, Director of Marketing & Business Development

Description
A telecommunications company which develops industry-leading communication solutions encompassing Unified Communications, Call Center, Contact Center, and Secure Communications technology to deliver comprehensive solutions for commercial, government, defense, and intelligence markets.