Top 20 Unified Communications Tech Companies - 2017

The digital world is facing a tremendous amount of convergence and consolidation of real-time collaboration tools to transform businesses. With millennials working and interacting globally in virtual environments, the need for more advanced tools that unlock the productivity, agility, and business process improvements has deepened. A comprehensive Unified Communications (UC) platform can extensively streamline operations, enhance user productivity, and empower business users while infusing transparency.

Whether it is a specific voice requirement service, visual communications, conferencing, or even messaging, a powerful UC strategy aligns communication and business needs with the appropriate collaboration tools. A UC system that matches the infrastructural requirements of enterprises potentially drives the productivity and yields increased revenue. In addition to the continued growth of cloud for UC over the years, today is the age of artificial intelligence and automation. CIOs are in pursuit of intelligent UC solutions to facilitate efficient collaboration and communication across the enterprise.

In the wake of these developments, there has been a surge in the competition between established companies and startups for offering cutting edge UC services to unify and redefine enterprise communication. To help CIOs, CTOs, and CEOs find the right UC solutions, a selection panel comprising CEOs, CIOs, VCs, analysts and the CIOReview editorial board evaluated hundreds of UC solution providers and selected the ones at the forefront of delivering innovative technologies.

In our selection, we looked at the vendor’s capability to fulfill the need for cost-effective and flexible solutions that add value to the complex UC landscape. We present to you CIOReview’s 20 Most Promising Unified Communications Solution Provider 2017.

Top Unified Communications Companies


Provides a powerful and flexible cloud-based suite for unified communications.

Alcatel-Lucent Enterprise [NYSE:ALU]

Provides UC&C solutions that offer a smooth evolution and a rich user experience with the freedom to integrate with current systems, or simply start from scratch.

Provides business collaboration and communications solutions with a plethora of software and services for multi-touch contact centers and unified communications.

Brightlink IP

Help customers deliver UC&C services to their stakeholders in a seamless next-generation environment.

Offers a security-first UC platform for companies of all sizes and individuals.

A subsidiary of Cincinnati Bell Inc. with proven history of delivering cost effective and high quality unified communications services and solutions.

Provides full-featured scalable cloud-based phone system for businesses of any size. With just a few clicks it is easy to use and manage.


Offers an industry-leading platform and productivity tools that help in secure communication.

Cloud-based UC provider with unique applications for mobile office workers and contact centers.


A global software company that provides critical communications and enterprise safety applications.


A communications enabler offering network-based voice and messaging services to wireless, cable, carrier and communication service providers.


Enhancing unified communications through a unique feature-rich collaboration and calling in one application.

NEC Corporation of America

Delivers new approaches to how communications and IT services are delivered and managed, providing new ways for enterprises to operate and grow.


Provides real-time visibility into end-to-end service performance for voice and video sessions.

Provides a self-service cloud communications platform for entrepreneurs and small businesses.

Plantronics [NYSE:PLT]

Plantronics UC solutions power clear voices, noise-free conversations, and connection to every device.

RingCentral [NYSE:RNG]

Offers RingCentral Office, a complete UCaaS solution with enterprise VoIP capabilities, unified messaging, presence, audio, video and web conferencing, contact center, and fax.


Provides businesses worldwide with communications solutions that make interactions simple.


Offers the SoTel Cloud UC bundle that enables customers to streamline their business communications.

The Vinix platform’s powerful features allow companies to leverage productivity and scalability in their communications.