Cebod Telecom is a global VoIP business phone service provider that focuses on unified communication and customer satisfaction. Their business phone services allow effortless communication across locations and offices, giving clients the tools they need to build rewarding and long-lasting relationships with their customers, partners, and co-workers.
The company offers a wide selection of products and plans to meet the unique requirements of clients across various industries. Their focus on product assortment and pricing sets them apart from competitors like Nextiva, RingCentral, and Jive. “We provide cutting edge complete UC communications and collaboration with features such as SMS, Call Management, Call Analytics, HD call quality, and real-time communication, at a fraction of the cost,” says Kunal Mittal, President of Cebod Telecom. While other service providers typically charge per user, Cebod Telecom charges by line, saving money by only charging for the services the company will be utilizing.
With advancements in telecommunication technology, Cebod Telecom makes it easy for customers to move their business to the cloud. Traditional PBX systems require a large investment in hardware and installation fees. A cloud system eliminates this cost by moving the hardware, management, and maintenance to a service provider, Cebod Telecom. With Cebod Telecom managing the phone system, companies can cut cost and eliminate the need for specialized IT staff. Moreover, a cloud-based phone system provides seamless access to end-user data, giving companies the opportunity to improve customer relationships while increasing employee productivity.
Cebod Telecom’s flexible system makes it easy to create customized solutions for each customer’s particular needs.
With Cebod Telecom businesses increase their efficiency by communicating via a cloud phone system with exceptional quality, flexibility, reliability and features
One client had made a substantial investment in their phone system but continually had issues with poor call quality. They had a high volume of calls and needed to be able to transfer calls internationally. After repeated attempts to resolve the issues, they contacted Cebod Telecom who analyzed their business and offered a unique solution to meet their needs. Part of the solution included the implementation of an on-premise QoS (Quality of Service) device which prioritized the voice traffic, so that call quality was not affected by regular internet usage by their staff.
The Cebod Telecom cloud-based platforms offer affordable phone solutions for any sized business. They provide versatility to business owners in managing communications and IT infrastructure while providing advanced communication capabilities that traditional phone operating systems cannot offer. Using preconfigured VoIP phones, a new system can be set up in as little as five minutes. The networks are optimized to minimize call drops, lags, and echoes, delivering calls with unparalleled clarity. Cebod Telecom takes pride in their products and customer service and offers an easy transition with a 30-day free trial.
As they look to the future, Cebod Telecom will continue to integrate CRM solutions into their service. They are also working on integrating WebRTC (Web Real-Time Communication) technology that will allow businesses to have live conversations with their customers from within a website using the computer’s microphone and speakers. Mittal explains, “We understand that technology is evolving and we want our products to keep pace. We are continually adding more features and functionality to improve the user experience.”