Spectrum Enterprise: Delivering a Fully Managed UC Solution

Follow Spectrum Enterprise on :

Joseph DeLotto, Vice President of Voice and Unified Communications Product
CIO Review had a recent conversation with Joseph DeLotto, Vice President of Voice and Unified Communications Product at Spectrum Enterprise. The following is a discussion about what makes Spectrum Enterprise one of the most promising Unified Communications Solutions Providers of 2021.

Why do enterprises need a Unified Communications solution? Why choose Spectrum Enterprise?

A reliable communication solution is an essential tool for employees as they interact with each other and their customers. Unified Communications (UC) solutions allow on-demand access to employees across any device regardless of location, boosting collaboration and driving productivity. The ability to integrate communications mediums such as calling, messaging, video and virtual workspaces with a consistent and simple unified user interface empowers employees to communicate in an intuitive and flexible way.

Enterprises are choosing Spectrum Enterprise because of our commitment to deliver an exceptional client experience, the strength of our UC portfolio and the speed and reliability of our private fiber network. Everything is included in one monthly cost: design, installation, service, equipment and support. We make it easy to add locations and users as business needs change.

What are the business benefits of a Unified Communications Solution from Spectrum Enterprise?

Businesses that use Spectrum Enterprise Unified Communications (UC) solutions may realize some of the following benefits:
• Business processes improvement as a result of a solution that simplifies communications by combining voice, video and data into one easy-to-use system;
• Teams connect across the organization by breaking down organizational silos and giving employees the freedom to choose how they communicate;
• Employees' productivity may increase from an integrated platform with rich collaboration features that can be used anywhere, anytime for faster communication;
• More agility by seamlessly connecting a more mobile and flexible workforce with modernized functionality;
• Greater collaboration and communication features and capabilities with a solution that supports multiple devices and adapts to differing and evolving work styles


Tell me more about your recent enhancement of Spectrum Enterprise Unified Communications with Webex and how it helps with collaboration.

Spectrum Enterprise Unified Communications (UC) with Webex is a fully managed solution designed for businesses that need to modernize their communications services to support workplace transformation initiatives. We are enabling remote and on-the-go employees with the tools they need to work productively from any location.

Spectrum Enterprise Unified Communications (UC) with Webex is an all-inclusive collaboration solution that brings together Spectrum Enterprise managed services and voice calling with Webex’s advanced messaging and meeting capabilities helping users to collaborate seamlessly from a single interface. The enhanced Unified Communications solution integrates virtual workspaces and third-party applications into one easy-to-use, cloud-based platform that provides seamless user collaboration experiences from anywhere on any device, nationwide.

By partnering with Spectrum Enterprise, we simplify the client experience with design, installation, training and support services, network equipment and connectivity over our secure, private fiber network.

Please tell me about your role at Spectrum Enterprise and your past experience.

At Spectrum Enterprise, I am responsible for the introduction and lifecycle management of our voice and UC product portfolio, serving medium and large enterprise clients.

I am a 15-year cable veteran and previously led product development at Time Warner Cable Business Class. Prior to that, I was responsible for product development and the launch of Optimum business products at Cablevision. I have more than 25 years of technology development and product management experience in both wireline and wireless telecommunications service providers. My work background also includes building network infrastructure, launching new services and developing service platforms.

I have an M.S. in Management from the Stevens Institute of Technology and a B.A. from SUNY Albany.

Company
Spectrum Enterprise

Headquarters
Stamford, CT

Management
Joseph DeLotto, Vice President of Voice and Unified Communications Product

Description
Spectrum Enterprise, a part of Charter Communications, Inc., is a national provider of scalable, fiber technology solutions serving many of America's largest businesses and communications service providers. The broad Spectrum Enterprise portfolio includes networking and managed services solutions: Internet access, Ethernet access and networks, Voice and TV solutions. The Spectrum Enterprise team of experts works closely with clients to achieve greater business success by providing solutions designed to meet their evolving needs. Enterprises are choosing Spectrum Enterprise because of our commitment to deliver an exceptional client experience, the strength of our UC portfolio and the speed and reliability of our private fiber network.

Spectrum Enterprise